Terms Of Service

Terms of Service 

Overview

This website is operated by Maleekah. Throughout the site, the terms “we”, “us”, and “our” refer to Maleekah. Maleekah offers this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the website or use our services. Your continued use of the website constitutes acceptance of these Terms.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are using this site with the consent of your parent or guardian.
You must not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
Any breach or violation of these Terms may result in the immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks or devices.
Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service or website without written permission from us.

3. Accuracy of Information

While we strive for accuracy, we are not responsible if information on this site is incomplete, outdated, or inaccurate.
Any reliance on the material on this website is at your own risk. We reserve the right to modify or update content at any time without prior notice.

4. Products & Pricing

All jewellery pieces on our website are subject to availability.
We make every effort to display product images and colours as accurately as possible, but we cannot guarantee the exact appearance due to screen settings or lighting.
Prices and product descriptions are subject to change without notice.
We reserve the right to discontinue any product or limit sales to any person or region.

5. Billing & Account Information

We reserve the right to refuse or cancel orders that appear suspicious or violate our terms.
You agree to provide accurate and complete purchase and account details.
Please update your information promptly to ensure successful transactions and communication.

6. Delivery & Shipping

Our shipping is handled through trusted courier partners.
Delivery timelines and conditions are governed by our Shipping Policy, available on the website.

7. Returns & Exchanges

Our jewellery pieces are carefully inspected before dispatch.
We offer exchanges only under the conditions outlined in our Exchange Policy.
Refunds are not provided.

8. Third-Party Links & Tools

Our website may include links to third-party websites or tools not owned or controlled by Maleekah.
We are not responsible for any damage, loss, or issues arising from their use.
Accessing such links is at your own risk, and you should review their terms before engaging.

9. User Feedback & Submissions

By submitting feedback, suggestions, or ideas to us (via email, social media, or otherwise), you grant Maleekah the right to use, edit, or share such content without restriction or compensation.
We may remove or monitor user content that violates these Terms or is deemed inappropriate.

10. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

11. Errors & Omissions

Occasionally, there may be typographical or pricing errors on the site.
We reserve the right to correct such errors, cancel affected orders, or update information without prior notice.

12. Prohibited Uses

You are prohibited from using our site:

  • For unlawful purposes.

  • To harass, defame, abuse, or harm others.

  • To upload malware, spam, or malicious code.

  • To infringe upon intellectual property rights.

  • To interfere with the security or functionality of our website.

Violation of these terms may result in the termination of your access.

13. Limitation of Liability

Maleekah, its owners, employees, or affiliates shall not be liable for any direct, indirect, or consequential damages arising from your use of our website, products, or services.
All products are provided “as is” and without any express or implied warranties, except where required by law.

14. Indemnification

You agree to indemnify and hold Maleekah and its affiliates harmless from any claims, losses, or damages resulting from your violation of these Terms or infringement of any rights of others.

15. Governing Law

These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of Pakistan.

16. Changes to Terms

We may update, revise, or modify these Terms of Service at any time.
It is your responsibility to review this page periodically for updates.
Your continued use of the site following changes constitutes your acceptance of those updates.

17. Contact Information

For questions about these Terms of Service, please contact us at:
📩 Email: support@maleekah.com
📱 Instagram: @maleekah.official